Healing Begins With Collaboration
At Collaborative Counselling, Tracy Norton offers a warm, supportive space where your story matters. Whether you’re navigating a crisis, recovery from trauma, relationship challenges, or the weight of daily stress, this is a place to pause, reconnect, and begin again – together.
In-person or online from anywhere.
Sessions done on location in Strand, Cape Town
Online meetings and consultations done over a variety of platforms
Counselling Services
Individual Counselling
A confidential space to explore your emotions, heal, and grow – at your pace.
Couple, Relationship & Family Counselling
Guided support to strengthen connection, improve communication, and restore harmony.
Trauma Counselling
Compassionate care to help you process, heal, and reclaim your sense of safety.
Workplace Counselling
Practical support for employees and teams to foster mental well-being and productivity.
Workshops, Talks & Training
Insightful, interactive sessions on mental health and wellness tailored to your audience.
Career Guidance
Discover careers that fit your strengths, interests and goals with professional career guidance.
Welcome to Collaborative Counselling
This encapsulates my approach to how I work with my clients. Counselling is a shared journey of exploration, discovery, creation, loss& gain, identifying opportunities and ultimately, achieving the outcome that’s important to my client.
At Collaborative Counselling, I focus on creating a safe, warm, supportive space where every client can share their story, reconnect with themselves, express what’s most important to them and embark on a journey of healing and recovery.
My journey to becoming a counsellor has been a meandering journey that has included being a primary school teacher, a training and development business owner, a life coach and eventually, a wellness counsellor. Counselling has always been my calling.
Personally, I have a wealth of ‘life experiences’ that I believe have shaped and grown me and as such enable me to empathise deeply with many of the issues my clients bring to our space.
I have a particular passion for working with women who have experienced / are experiencing domestic violence. A caring, skilled counsellor was instrumental in helping me recover from such a relationship and I believe my work in this area enables me to help other women -and men – do the same.
I am a wife and the mother of 3 children and 2 stepchildren. I love the outdoors, reading, spending time with my family, travelling, and enhancing my knowledge and skills in the field of counselling!
Collaboration is the act of working together with another person, or other people, to create or achieve something,
Cambridge Dictionary
Tracey Norton
Wellness Counsellor
WC25/14036 (ASCHP)
“Tracey provides compassionate and thoughtful guidance that truly helped me see and analyze my situation, and find practical ways forward. I felt heard, understood, and supported. I highly recommend Tracey to anyone seeking clarity, depth, and practical, perceptive support. She also offers a variety of practical tools to help you work on yourself.” – Marianne
Working with Tracey has truly changed my life. When I first started therapy, I felt lost, overwhelmed, and unsure of how to even begin unpacking everything I was struggling with. From our very first session, Tracey created a space that felt safe, calm, and completely without judgment – something I hadn’t realised I needed so much. She has an incredible ability to listen deeply, to pick up on things I didn’t even have words for, and to guide me gently toward understanding myself with compassion instead of criticism.
What stands out most about Tracey is her warmth and humanity. She never made me feel like just another client; she genuinely cared. Whether it was helping me work through long-standing emotional patterns, process pain I’d buried for years, or simply navigate the ups and downs of everyday life, she met me exactly where I was. Her insight, patience, and empathy have helped me grow in ways I didn’t think were possible.
Thanks to her support, I’ve learned to be kinder to myself, to recognise my triggers, and to build healthier boundaries and habits. I’ve also found my voice again – something I’d lost for a long time. Tracey didn’t just help me cope; she helped me heal.
Looking back, I can honestly say I wouldn’t be where I am today without her guidance. She’s helped me see that healing isn’t about perfection – it’s about progress, self-awareness, and grace. I’m so grateful for everything she’s done for me and for the person she’s helped me become.
If you’re thinking about starting therapy and want someone who will make you feel safe, seen, and supported every step of the way, Tracey is that person. She’s truly exceptional, and I feel so lucky to have found her.
Cassie
I came to Tracey as someone in a full blown meta health crisis, I was suicidal, fully depressed and facing what seems liked intense and never-ending obstacles to deal with. To say I felt like I was drowning is an understatement and I had no idea where to begin in tackling the issue at hand.
My first session was simply me talking through everything I had been dealing with throughout the year and it was purely offloading. The first session was a game changer because it allowed me the opportunity to actually acknowledge what I was facing and in doing that break it down to more manageable components to deal with.
The journey is long but I am significantly better off having had Tracey’s guidance in my life. I like the fact that Tracey allows me to lead the sessions somewhat and that fluidity means we alternate between the major issues and dealing with smaller things as they come up so it doesn’t overwhelm me any further. The way I talk and carry myself now is much stronger and I am able to genuinely talk about the things I have to deal with in an emotionless manner, whereas before as soon as I started talking I would be overcome with emotion.
Like I said, the journey is still long but I shudder to think what would have happened if I had not started working on my mental health with Tracey when I did.
- Kate
Frequently Asked Questions
How do I Know if I need Counselling?
The choice to engage in counselling is a personal one. The sections on this website about individual, couples and trauma counselling may help you with making this choice. Very briefly, counselling is an effective way to achieve personal growth, deal with emotional issues and manage relationship challenges.
Is Counselling Confidential?
Yes, counselling is confidential. Your information is protected. However, I am legally obliged to break confidentiality if:
- I have valid reason to believe that you may harm yourself
- I have valid reason to believe that you may harm another person
- A child, disabled and/or elderly person is being abused or harmed
- I am compelled by a court of law
Do Counsellors Give Advice?
A counsellor may offer suggestion, provide psychoeducation and recommend skills to implement. However, they do not tell their clients what to do. Counsellors enable their clients to find their own answers.
How do I know if Counselling is Working?
Counselling is a process and takes some time. It is very normal to feel challenged during this process. You should notice improvements over time, such as better emotional management, deeper insight into behaviours and issues, clearer goal setting, or better coping strategies. It is recommended to discuss with your therapist if you feel it is not working.
How long does Counselling take?
The duration varies based on the client and what they want to achieve. Some people attend for a few sessions to solve a specific problem, while others may engage in longer-term counselling for deeper issues. I recommend that clients commit for 4-6 sessions and evaluate progress and continuation thereafter.
